+44 (0)1702 613260 info@chalkwellauctions.co.uk
Terms & Service

VALUATIONS

We offer a full professional valuation service for Sale, Probate and Insurance based on over 50 years of experience in the business.

Verbal valuations are free and available at any time on our premises at Baron Court. Parking is very easy, the reserved bays are for you! Customers are most welcome to call in for advice but if you require specialised knowledge it may be adviseable to make an appointment. Sale days are always busy so they are not the best times for valuations.

Once you have received advice on your goods you may wish to enter them for sale, which is a quick and easy process and they would be offered in the next available auction. Cut off dates for each sale are the Wednesday prior as everything needs to be catalogued, photographed and made available for viewing online.

Written valuations, for Probate or Insurance, usually attract a fee but ours are modest and not based upon a percentage of the value.

If you require a visit for the valuation of house contents for sale then please give us a call. Locally this is a free service but for calls further afield there may be a small charge initially, to cover costs, but if this leads to us being instructed to deal with the sale of the contents this would be waived or refunded.

COLLECTION SERVICE

For larger items, quantities and customers with transport difficulties we offer a collection service prior to each sale. However, a charge may be made for this depending upon time and distance involved.

COMMISSION 

Clients find our low commission rate of just 17.5% very attractive. Trade rates are available for regular sellers or specialist sales.

LOTTING AND INSURANCE FEES 

Yes, it just keeps getting better. With many auction houses the hidden extras are a killer and can hike up the total charges significantly even when an item is unsold.

BEST VALUE AROUND 

Our lotting charges are very simple…… just £3.00 per lot which covers both the lotting charge and the insurance. We reserve the right to combine lots to make entries worthwhile and will discuss additional insurance charges where appropriate for special sales. VAT is applicable to both commission and lotting charges at the current rate.

Vendors accounts are usually settled by cheque approximately 21 days after the auction providing that all items sold have been paid for. If a cash settlement is preferred then advance notice will be required and the person collecting will be asked for full ID.

SHIPPING

Please note for online purchases we will only send goods to the registered card addres and we do not allow collection via third party couriers unless prior arrangemants have been made. (We can arrange delivery of most items being sold in auction however we do ask the customer to contact us prior to bidding to ensure we can deal with the postage and packing requirements). If we are unable to arrange inhouse postage and packing we have a number of couriers on file we can recommend.

Full Terms & Conditions

1. For the purpose of this sale the Auctioneers shall be deemed to be agents for both the vendor and purchaser and shall not be considered or held responsible for any fault on the part of either the vendor or the purchaser.

2. The highest bidder will be the purchaser. No person shall retract a bid and the advance on each lot shall be determined by the Auctioneer. Bids made after the hammer has fallen will not be accepted either in the room or on the internet except at the auctioneer’s discretion if a reserve has not been met. The Auctioneer reserves the right to determine the identity of the successful bidder or re-offer any lot either during the sale or at a later date at his discretion in the event of any dispute. The Auctioneer’s decision in this matter is final.

3. Bidding in an auction creates a contract between the successful purchaser and the Auctioneer/vendors the conclusion of which is the payment of the purchaser’s account. Failure to pay such an account is a criminal offence and may result in prosecution or court action for recovery. It may also result in bidders being banned from future sales and that ban may be visible to other auction houses.

4. Whilst every care is taken to ensure accuracy concerning authorship, origin, age, condition etc., all statements represent the opinion of the Auctioneers or the vendor and are not to be taken as facts. In all cases the prospective purchaser must satisfy himself in these respects prior to bidding as the Auctioneers will not be held responsible for any descriptions and make no warranty whatsoever.

i. Condition reports are available by email or telephone but all information given is based upon the observations and opinion of the person completing the report and/or upon details supplied by the vendor and does not constitute a definitive statement. Neither the Auctioneers nor the vendor will be held responsible for the accuracy of such information.

ii. It is always advisable to view items personally to establish your own opinions as to condition and authenticity and if it is not possible to do so the purchaser must accept full responsibility for bids made and the decision made as to the value of an item. Any Estimates are given as guidance, and should not be taken as definitive statements as the value or condition of the lot.

5. Any lot purchased by a buyer in the room or on the internet, whether for himself or as agent for another, is sold subject to any faults or errors of description and no claim shall be made against the Auctioneers or the vendor.

6. All lots are subject to a 17.5 % buyer’s premium plus VAT at the current rate.

7. Online Bidding :

i. Lots purchased online via www.chalkwellauctions.co.uk or any of Chalkwell Auctions Ltd related Apps will attract an additional charge for this service in the sum of 2% of the hammer price plus VAT at the current rate. In bidding through any of Chalkwell Auctions Ltd online bidding platforms you:

a) authorise Chalkwell Auctions Ltd., if they so wish, to charge the card given in part or full payment including all fees, for items successfully purchased in the auction via any Chankwell Auctions Ltd online bidding platforms. And

b) confirm that you are authorised to provide those card details to Chalkwell Auctions Ltd. and agree that Chalkwell Auctions Ltd. are entitled to permit the shipping of the goods to the card holder name and card holder address provided in fulfilment of the sale.

        ii. Lots purchased online via the-saleroom.com will attract an additional charge for this service in the sum of 3% of the hammer price plus VAT at the current rate.

In completing the bidder registration form on www.the-saleroom.com and providing your credit/debit card details and unless alternative arrangements are agreed with Chalkwell Auctions Ltd you:

a) authorise Chalkwell Auctions Ltd., if they so wish, to charge the card given in part or full payment including all fees, for items successfully purchased in the auction via the-saleroom.com. And

b) confirm that you are authorised to provide those card details to Chalkwell Auctions Ltd. through www.the-saleroom.com and agree that Chalkwell Auctions Ltd. are entitled to permit the shipping of the goods to the card holder name and card holder address provided in fulfilment of the sale.

8. All goods must be cleared immediately after the sale has finished or arrangements made with the Auctioneers for later collection. Full payment for all purchases must be made before any items leave the saleroom.

i. PLEASE NOTE: Whilst Chalkwell Auctions Ltd. will make every effort to help with items purchased by buyers outside the area we DO NOT have the facilities for packing or shipping larger items. Purchasers will need to make their own arrangements in this respect and should satisfy themselves before bidding that this is possible and at an acceptable price.

ii. In an effort to help online buyers Chalkwell Auctions Ltd. offers an “in house” packing and forwarding service but prospective purchasers should satisfy themselves that such service will be available for the items they may purchase and obtain an approximate cost of packing and shipping. Every effort is made to do so quickly and safely but Chalkwell Auctions Ltd. accepts no responsibility for delay or damage to goods in this process. Purchasers should also seek a form of insurance for all items to cover loss or damage in transit.

iii. Goods will NOT be dispatched to an address other than that of the cardholder without proof of a link between the registered purchaser and the alternative address.

9. Purchasers may not collect their own lots and should seek the assistance of a porter once they have paid for their goods and a valid receipt has been obtained.

10. Neither the Auctioneers nor the vendors shall be responsible for any loss, damage or injury occasioned to or sustained by any person on the premises before, during or after the sale no matter how the same may arise.

11. Goods not removed immediately will need to be moved by the Auctioneers to a storage area. The Auctioneers accept no responsibility for any damage which may occur as a result. The Auctioneers also reserve the right to make transport and/or storage charges at their discretion. To avoid this purchaser’s should ensure they have transport facilities arranged for the items purchased.

i. All lots not collected within 14 days from the day of auction will be subject to a storage fee starting from £5 to £20 plus VAT per week.

ii. All lots not paid or collected after 4 months will be re-auctioned at no reserve price in order to cover storage and administration costs.

12. By bidding in any lot it shall be deemed that the purchaser has read and understood these conditions and agree to be bound by them. Please tick the relevant box to confirm this before you will be permitted to bid.